{"id":6131,"date":"2025-08-25T17:03:18","date_gmt":"2025-08-25T09:03:18","guid":{"rendered":"https:\/\/tranquilloom.com\/?page_id=6131"},"modified":"2026-04-01T17:15:56","modified_gmt":"2026-04-01T09:15:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/tranquilloom.com\/?page_id=6131","title":{"rendered":"FAQ"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p><strong>1. What products do you specialize in?<\/strong><br>We focus on women&#8217;s denim skirts and dresses, offering a variety of styles from casual to chic, all designed for comfort and durability.<\/p>\n\n\n\n<p><strong>2. Where is MERCHANT WAVE LIMITED based?<\/strong><br>We are a Hong Kong-based global e-commerce store, shipping worldwide from our central warehouse.<\/p>\n\n\n\n<p><strong>3. What is your return policy?<\/strong><br>We accept returns within 30 days for unworn items with original tags. Non-returnable items include sale products.<\/p>\n\n\n\n<p><strong>4. How long does shipping take?<\/strong><br>Delivery times vary:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard: 10\u201320 business days<\/li>\n\n\n\n<li>Express: 5\u201310 business days<\/li>\n\n\n\n<li>Priority: 3\u20137 business days<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Do you ship internationally?<\/strong><br>Yes, we ship globally to over 100 countries. Additional customs duties may apply depending on the destination.<\/p>\n\n\n\n<p><strong>6. How do I choose the right size?<\/strong><br>Refer to our detailed size chart for each product. We recommend measuring yourself and comparing it to the chart for the best fit.<\/p>\n\n\n\n<p><strong>7. What payment methods do you accept?<\/strong><br>We accept major credit cards (Visa, MasterCard, American Express) and PayPal.<\/p>\n\n\n\n<p><strong>8. How can I track my order?<\/strong><br>A tracking number will be sent to your email once your order is shipped. Use it to monitor your package\u2019s status.<\/p>\n\n\n\n<p><strong>9. What if my item is damaged or defective?<\/strong><br>Contact us within 48 hours of delivery with photos of the issue. We will assist with a replacement or refund.<\/p>\n\n\n\n<p><strong>10. How do I contact customer service?<\/strong><br>Reach us at&nbsp;<strong>customer@tranquilloom.com<\/strong>. We respond within 24 hours on business days.<\/p>\n\n\n\n<p>MERCHANT WAVE LIMITED \u2013 Style and Quality You Can Trust!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. What products do you specialize in?We focus on women&#8217;s denim skirts and dresses, offering a variety of styles from casual to chic, all designed for comfort and durability. 2. Where is MERCHANT WAVE LIMITED based?We are a Hong Kong-based global e-commerce store, shipping worldwide from our central warehouse. 3. What is your return policy?We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6131","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/tranquilloom.com\/index.php?rest_route=\/wp\/v2\/pages\/6131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tranquilloom.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tranquilloom.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tranquilloom.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tranquilloom.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6131"}],"version-history":[{"count":3,"href":"https:\/\/tranquilloom.com\/index.php?rest_route=\/wp\/v2\/pages\/6131\/revisions"}],"predecessor-version":[{"id":6186,"href":"https:\/\/tranquilloom.com\/index.php?rest_route=\/wp\/v2\/pages\/6131\/revisions\/6186"}],"wp:attachment":[{"href":"https:\/\/tranquilloom.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}